Open Family Australia
GJK is proud to support Open Family Australia – an organisation dedicated to providing support services to young people who are at risk and socially disadvantaged in society.
Open Family has been working since 1978 with some of Australia’s most marginalised youth, linking them to the services and helping them reconnect with their family and communities.
GJK provides financial support to this remarkable organisation.
Public Tenant Employment Programme
In early 2003, GJK tendered and won the Victorian State Government Office of Housing’s (OOH) Cleaning, Grounds & Maintenance, and Waste Management Contract at Melbourne’s Collingwood and Atherton Gardens Public Housing Estates.
The contract was the pilot for the Public Tenant Employment Programme (PTEP), and included the mandatory clause that a minimum of 35% of the contract’s facilities services staff must be drawn from the long-term unemployed living on the estates.
GJK went on to provide employment opportunities to people who had long battled issues such as language and literacy, mental health concerns, cultural differences, childcare challenges, and drug & alcohol issues, in the battle to break entrenched habits of long-term unemployment.
GJK’s supported employment framework was an overwhelming success, enabling long-lasting changes for tenant employees, including financial autonomy, breaking the cycle of unemployment, providing opportunities for family, and the chance to help their families and become role models for future generations.
By creating supported employment opportunities for estate tenants, and reinvesting in its community, GJK has given many people a life filled with stability, purpose, and ultimately – hope.
GJK Facility Services Provides Long-term Unemployed with Real Opportunities
August 14, 2015
Since 1985, GJK Facility Services have been providing cleaning and other soft services to Australians. The organisation reports an 18-20% growth rate per year and handles a range of clients in the public and private sector with its employees of over 2,000. The company boasts a large list of long term clients who have stayed on because of customer satisfaction. In 2015 GJK Facility Services has been recognised as an ABA100 Winner for Sustainability in The Australian Business Awards.
Through the Public Tenant Employment Program (PTEP), GJK worked closely with the Australian state government to assist employing those that were 2nd or 3rd generation unemployed. GJK employed people from Collingwood and Atherton housing estates after the organisation won the contract for servicing the grounds of these estates. GJK absorbed the financial and related risks to assist in the progression of this project.
GJK prides itself on its initiatives that strive to provide long term unemployed with real work opportunities. Re-entering the workforce or entering it for the first time can be a difficult task. The strong partnerships that GJK forged with the Brotherhood of St Laurence and the Office of Housing provided GJK with the resources to support these new employees.
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BSCAA Awards – 2013
GJK Facility Services were honoured with 3 wins at the Building Service Contractors Association of Australia (BSCAA) Victorian division Industry Excellence Awards 2013.
The BSCAA is Australia’s peak industry representative body for the building services industry, and provides leadership for members.
GJK Facility Services won in the following divisions: Individual excellence as a Supervisor/Leading Hand, Outstanding Achievement as a Site or Portfolio Manager, and Outstanding Achievements as a Manager. There was also a honourable mention for Outstanding Achievement as a customer service manager.
NBAA Awards – 2013
GJK Facility Services were honoured to win NBAA’s 2013 ‘Sustainability and Environment Award’. GJK are dedicated to the triple bottom line principle, and were excited to once again be vindicated by the community for their ‘excellence in sustainable and environmental practices’.
Yarra Sustainability Business Award – 2012
GJK Facility Services has been recognised amongst Australia’s most Sustainable organisations, winning the 2012 Yarra Sustainability Business Award. GJK’S commitment to sustainability is demonstrated by a range of strategies and practices designed to minimise the environmental impact of it operations.
GJK developed an Energy Action Plan which included how they reduced their energy consumption.
George Stamas Director of GJK Facility Services said…
“Winning this award was a challenge as we were shortlisted with such global giants as Ikea. Once again GJK’s dedicated team rose to the occasion.”
“The initiatives undertaken by our company not only affects our day to day business, but plays a major role in our ability to provide services, empathetic to our clients sustainability needs and wants. It is one of our primary initiatives to reduce the carbon footprint for our clients and ourselves.”
Australian Business Award for Community Contribution – 2011
GJK Facility Services has been recognised among Australia’s most progressive organisations, winning the Australian Business Award for Community Contribution in the 2011 Awards.
The Australian Business Awards challenges the full spectrum of private, public and non-profit sector organisations in Australia through its comprehensive business and product award categories.
Now in its sixth year, the Australian Business Awards program recognises organisations that demonstrate the core values of business excellence, product excellence, corporate responsibility, sustainability and commercial success in their respective industries. A total of 103 recipients were honoured from the 928 organisations that participated in the 2011 Awards.
The Australian Business Award for Community Contribution recognises organisations which implement policies or execute projects that positively impact on the community and generate outcomes that have a long term benefit.
Commenting on the win, Director George Stamas said “this award reinforces our commitment to the Public Tenant Employment Program and fostering sustainable relationships with the community”.
Tara Johnston, Program Director of the Australian Business Awards, said the standard of entries for 2011 was a testament to the strength and resilience of the Australian economy.
2010 Australian Achiever Awards
The judging process for the 2010 Australian Achiever Awards for Victoria’s Cleaning & Maintenance Services & Supplies category was completed on 10th February 2010 and GJK received an Award for Excellence in Customer Relations.
Now in its thirteenth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers – an indication of a well run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.
The award system focuses on seven criteria, each scored separately, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception. The criteria is rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service.
GJK are also delighted to receive a Special Commendation Certificate which showcases the consistent high level of customer care provided to our customers over the past 10 years and have been added to the “GALLERY of Best Business” on the Australian Achiever Award’s Website.
BP Australia’s Contractor Accreditation Awards – 2008
GJK Facility Services’ IMS Department was firmly in the spotlight at the BP’s Contractor Accreditation Awards Dinner.
BP’s Accredited Contractor’s program comprises of three crucial assessment stages: Health; Safety; Security & Environment (HSSE), Service to Facility, and Service to BP. Once accreditation has been achieved, the participating organisation is provided with a Certificate of Accreditation. The process is rigorous and of exceptional standards, with assessment criteria in some instances of a higher standard than what would be required under state legislation or Australian Standards. A condition of accreditation is also that contracts be re-assessed annually. As recognition of participants who have achieved accreditation in BP’s Accredited Contractor’s program, GJK’s IMS Manager Maria Panayi was invited to attend the program’s awards.
During the course of the evening, awards were presented to stand-out contractors from both large and small organisations. GJK were thrilled to receive the HSSE Assessment Large Contractor 2008 Award for recognition of their service excellence.
Public Tenant Employment Program Awards – 2008
GJK was proud to be acknowledged during the inaugural Public Tenant Employment Program Awards – given to 46 Victorian firms, NGOs and individuals in recognition of their achievements in helping disadvantaged Victorians train and gain employment.
As part of Housing Week, Housing Minister Richard Wynne made the presentations at Parliament House and paid tribute to the public tenants, employers, employment agencies and training organisations that have supported the drive to create more employment for public housing residents.
Since 2002, GJK Facility Services has worked collaboratively with the Department of Human Services, delivering cleaning services to a significant quota of the Public Housing tenancies throughout Melbourne. GJK has taken this responsibility to the community one step further by engaging residents of housing estates to undertake cleaning and gardening services – giving tenants empowerment through employment and ownership over their environment.
GJK employs over 30 staff members from housing estates and six of those employees were nominated for their outstanding achievement in employment and inspiration in the workplace. They were: Greg Hollermead, Andrew Taylor, Charlie Hill, Omer Civic, Iwan Susanto and Eduardo Reyes.
GJK received the Employer of the Year Award for recognition of outstanding contribution to the employment of public tenants, and looks forward to fostering more sustainable relationships with the community in the future.
CoreNet International H. Bruce Russell Global Innovator’s Awards – 2006
At the CoreNet Global Summit in Orlando, Florida in November 2006, GJK Facility Services were announced as winners of the “Community Redevelopment” category at the 2006 H. Bruce Russell Global Innovators Awards. GJK were proud to receive this prestigious honor following their presentation at Harvard University in August in which GJK were announced as one of Top 10 finalists. Richard Kadzis, Director of Special Projects and Media Relations for CoreNet Global said, “This year’s winners have a lot to teach the greater corporate real estate community about out-of-the-box thinking, innovation and leadership. The Global Innovator’s Award Winners have again broken the mold by applying new thinking to old problems”.
Golden Service Awards – 2004 to 2008
Winner for Commercial Offices 5,000 – 40,000 sq. metres
– Siemens Head Office, Bayswater
Winner for Commercial Offices < 5,000 to 40,000m2
– Australian Radiation Protection and Nuclear Safety Agency (ARPANSA)
Winner for Manufacturing-Industrial >$500,000
– South Pacific Tyres, Airport West Complex
Winner for Commercial Offices > $500,000
– Huntsman Chemical Company of Australia
Winner for Commercial Offices < 5,000 sq. metres
– AAMI Customer Service Centre
Winner for Commercial Offices 5,000 to 40,000 sq. metres
– The University of Melbourne – Raymond Priestley Building
Facility Management Association of Australia Awards 2005
At the FMA 2005 Awards for Excellence in Facility Management, GJK Facility Services were awarded a High Commendation Award for providing an innovative response to a pilot facilities services program that could have long term social benefits. The project has established a successful precedent for public housing tenant employment programs in a commercial environment involving cleaning, grounds and building maintenance and waste management services in Melbourne. view award
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