Quality Assurance
It's one thing to have policies in place - it's more important again to ensure that these policies are actually delivered on site. Click here to view our Quality Policy.
The quality of the service we are able to deliver reflects the quality of our people. All our employees and project members are trained thoroughly on our quality policies and procedures. They are then regularly monitored and audited for compliance to our quality standards.
While our ISO-based systems are an excellent foundation to meet our client’s needs, our systems are continually under review. We are always working with our customers to improve our service.
Triennial Audit
GJK Facility Services were extremely pleased with the triennual audit results conducted by SAI Global on 2nd & 3rd February 2006.
The auditor's executive overview concluded that..... "the organisation had grown as new contracts were attained. A position of Sales & Marketing Manager – Victoria has been added but the organisation structure is otherwise as before with retention of management personnel and minimal turnover in support staff.
The nature of services has not changed and there have been only minor updates to procedures.
A number of significant improvement projects are in progress and it is expected that these will generate process changes by the time of our next audit.
Overall the system was found to be well managed and a recommendation will be made for re-certification to proceed".
|
